How we handle your enquiry.

This notice covers enquiries about ClinicCircuit sent through this website or our Instagram business account. Please do not send patient records, medical details, or other sensitive information through these channels.

Last updated: 25 October 2026

Who we are

ClinicCircuit provides digital services for doctors and clinics. For questions about this notice or your information, contact hello@cliniccircuittech.online.

What we collect

Website forms collect the name, email address, selected service, message, and basic page or campaign source that you provide. If you message our Instagram business account, we receive your Instagram account identifier, message text, message identifier, and the time of the message through Meta. We may record the name, clinic, location, service interest, phone number, and preferred call time that you choose to share during the conversation. A requested call time is not a confirmed appointment.

Why we use it

We use this information to understand and respond to your enquiry, keep a record of the conversation in our private CRM, and arrange a human follow-up when needed. We do not use these conversations to make clinical decisions. Submitting a form or sending a direct message does not subscribe you to marketing emails.

How the services work

Website enquiries are delivered to us through an email delivery provider. Instagram messages are delivered by Meta, processed through our n8n workflow and an AI service to prepare administrative replies and lead details, then stored in our private CRM. Access to the CRM is limited to authorized staff. Automated replies are subject to pause, opt-out, and human takeover controls; a team member can take over a conversation. These providers process information to provide their services.

Retention and your choices

We keep enquiry information while it is needed to respond and manage the business relationship, subject to applicable obligations. You may ask what enquiry information we hold about you, request a correction or deletion, or ask us to stop contacting you by emailing hello@cliniccircuittech.online or by telling us in the conversation. We will review and act on requests as applicable. You can also email us directly instead of using a website form or Instagram.